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Store Policy
Customer Care
At Elder Blossom Orchard, we’re committed to providing thoughtful, knowledgeable service and making your experience with us as smooth as possible. Whether you have a question about an order, our dried herbs and botanical products, workshops, consultations, or anything else, we’re happy to help.
For questions regarding your order, please include your order number and the email address used at checkout so we can assist you as quickly as possible.
For product-related questions, including ingredients, preparation, storage, or general product information, please get in touch before placing your order if you need additional guidance.
Contact: elderblossomorchard@gmail.com
Response time: We aim to respond within [1–3 business days].
Privacy & Safety
Your privacy is important to us. Elder Blossom Orchard is committed to handling your personal information responsibly and transparently.
When you visit our website, make a purchase, register for a workshop, book a consultation, subscribe to communications, or contact us, we may collect information such as your name, email address, phone number, billing and shipping information, and details necessary to fulfil your request.
We use this information to process and fulfil orders, provide customer support, manage bookings and registrations, communicate important updates, improve our services, and send marketing communications where you have provided consent.
We do not sell or rent your personal information. Information may be shared with trusted service providers where necessary to operate our website, process payments, fulfil orders, or provide our services.
You may contact us at elderblossomorchard@gmail.com with questions about how your information is handled or to request access to, correction of, or deletion of your personal information, where applicable.
Last updated: October, 2026
Wholesale Inquiries
Interested in carrying Elder Blossom Orchard products?
We welcome wholesale inquiries from retailers, wellness businesses, herbalists, practitioners, studios, independent shops, and other businesses that share our appreciation for thoughtfully crafted botanical products.
Our wholesale offerings may include a selection of dried herbs, botanical products, herbal preparations, and other seasonal offerings, subject to availability.
To discuss wholesale opportunities, please contact us at elderblossomorchard@gmail.com and include:
- Your name and business name
- Business location and website/social media
- Products you are interested in
- Estimated order quantity
- Any additional information about your business or wholesale needs
We’ll be happy to discuss product availability, minimum order quantities, wholesale pricing, lead times, and shipping or collection options.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments